Privacy Policy

Shaull Heating & Air Conditioning respects your privacy and is committed to protecting the personal information you provide to us.

Information We Collect

We may collect personal information when you contact us, request service, schedule an appointment, submit a form, or communicate with our team. This information may include your name, phone number, email address, service address, and other information necessary to provide our services.

How We Use Your Information

We may use the information we collect to:

  • Schedule and manage service appointments
  • Communicate with you regarding your service
  • Send billing and payment-related notifications
  • Provide appointment reminders and dispatch updates
  • Send job completion surveys and customer service communications
  • Respond to questions and provide customer support
  • Improve our services and customer experience

SMS Communications and Consent

Customers may choose to opt in to receive SMS communications from Shaull Heating & Air Conditioning. Consent may be provided verbally in person or during a phone call initiated by the customer, or through other available opt-in methods.

SMS communications may include billing notifications, appointment reminders, dispatch updates, job completion surveys, and other service-related communications.

Message frequency may vary. Message and data rates may apply. Customers may text STOP at any time to unsubscribe from SMS communications or HELP for assistance.

Providing consent to receive SMS messages is not a condition of purchasing goods or services.

SMS Data Privacy

Phone numbers and SMS consent information collected for SMS communications will not be sold, rented, or shared with third parties or affiliates for marketing or promotional purposes.

We may share information with service providers when necessary to operate our business and provide requested services, subject to appropriate privacy protections.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact Shaull Heating & Air Conditioning through the contact information provided on our website.